I really wish folks would THINK before requesting a refund! A refund request CANNOT HELP YOU IN ANY WAY.
Wigwag clearly has no money for refunds: Your request will wait until they have positive cash flow. Probably another 2-4 years (or more) after hardware reaches the retail channel, and only after some of their loans are repaid. And if wigwag goes bankrupt, their refund to you is an UNSECURED DEBT, which means you are in line somewhere far behind the banks and equity investors, meaning you'll be lucky to get pennies on the dollar, if anything at all.
Requesting a refund means you DON'T WANT YOUR HARDWARE. Which reduces wigwag's KS fulfillment burden. They don't even have to tell you if your request is going to be granted before removing you from the fulfillment list. Your refund request takes that completely out of their hands: Kiss your hardware goodbye.
So, at best, and assuming wigwag does eventually reach positive cash flow, your refund request turns your backing amount into an indefinite-term interest-free loan to wigwag. Which is what it is already, and has been for years, but you will now have a MUCH longer waiting time than anyone else!
A smarter approach is to NOT request a refund, and just wait for your hardware like the rest of us. Then, once you get it, sell it on eBay or craigslist for whatever you can get. Remember, the retail prices will be higher than the KS backer levels, so you have a shot at breaking even.
Assuming wigwag ships eventually, hardware will ship long before any possible refund checks are written. So the best strategy is to wait for the hardware, THEN make your decision to convert it into cash.
Asking for a refund translates to: "I want to wait longer than anyone else before I get anything from wigwag!"
In other words, the biggest FAVOR you can do for wigwag is to request a refund.
Imagine if half the KS backers asked for refunds. That would mean wigwag would see their KS hardware commitment cut in half, greatly reducing the stresses on manufacturing and fulfillment, meaning the KS units freed up by refund requests could instead be directed toward the retail channel.
Refund requests = Wins for wigwag!
If I follow my logic to its conclusion, and if my assumption is correct that there is NO WAY you will see a refund until long after the rest of us see our hardware, then your refund request actually makes it slightly MORE likely that wigwag will succeed, which is good for all of us wanting our hardware!
My selfish side hopes you don't withdraw your refund request.