While looking to reinstall the app I noticed the following text "We strive to offer amazing support and customer experiences. If you have a question, need help or just want to talk about Home Automation and the Internet of Things, visit our WigWag communities.
Our forum: talk.wigwag.com
or use our Contact form on our website. (www.wigwag.com/contact_us.html)."
I have tried all of these methods and got zero response.